We now how much you love our jewellery so we are here to support you in making it last forever. Bombae Bling Jewels now offers a free lifetime plating service of our pieces! Please view the details below to know more about our policy.
1. Eligibility
- This service is exclusively available to customers who have purchased 925 sterling silver jewelry from Bombae Bling Jewels.
- The service is valid for the lifetime of the jewelry item.
2. Service Coverage
- Bombae Bling Jewels will provide a free, professional gold plating service to restore the original shine and luster of your silver jewelry.
- The service does not cover damage caused by accidents, misuse, or neglect.
- Please note free replating services are only offered on jewellery devoid of enamel and semi precious stones. For replating of jewellery containing semi precious stones and enamel please get in touch with our customer service here - contact@bombaeblingjewels.com
3. How to Avail the Service
- Contact our customer support team via email here - contact@bombaeblingjewels.com
- Provide your order number, name, and a brief description of the service required.
- Our customer support team will guide you through the shipping process.
4. Shipping and Handling
- Once your plating request is confirmed then our logistics partner shall come by and pick up the product.
- Customers shall only need to cover the shipping costs of sending and receiving the jewellery which our team will apprise you of before.
5. Turnaround Time
- The estimated turnaround time for the gold plating service is 3-4 weeks
- This timeframe may vary depending on the complexity of the repair and the current workload.
7. Additional Terms and Conditions
- Bombae Bling Jewels reserves the right to modify or terminate this service at any time without prior notice.
- This service is non-transferable and cannot be exchanged for cash or other products.
- Bombae Bling Jewels is not responsible for any loss or damage to jewelry during shipping.
By purchasing jewelry from Bombae Bling Jewels, you agree to the terms and conditions of this Lifetime Gold Plating Service Policy.
Note: To ensure the longevity of your jewelry, we recommend following proper care instructions as explained here-https://www.bombaeblingjewels.com/pages/jewellery-care